Profile: Car Spa

Car Spa is a private company based in Dallas, TX. We currently have 14 locations across five states in the southern portion of the United States. Car Spa facilities are operating in California, Texas, Georgia, Virginia, and Florida. Car Spa entered the car care industry because we believed there was a need for a well-managed national car care retailer that could deliver an excellent customer experience. Car Spa's strength as a company is rooted in its unique history and operating philosophy that can be summarized as follows:

1. Well Capitalized Ownership: Car Spa was established with a large contribution of private equity from its hands-on management team.
2. Prototype Store: Since the company's inception, Car Spa has been committed to the continuous improvement of its operating model. Car Spa has learned many valuable lessons from servicing over 2.5 million customers annually at its 12 stores in five states. Car Spa has been able to transform this knowledge into the evolution of a prototype store design for the future.
3. Best Retail Locations: Car Spa has located all of its stores on high-quality real estate. This reflects Car Spa's fundamental belief that our services need to be conveniently located on the commuting or shopping routes of our customers.
4. Multi-Product Offering: Car Spa believes in offering multiple services on one site in order to deliver one-stop customer convenience, as well as improved business economics.
5. Commitment to Technology: Car Spa invested heavily in information systems early and often. We enjoy the benefits of strategic alliances with software providers such as Microsoft Business Solutions, Radiant Systems, and DRB Systems. These industry-leading systems have been uniquely integrated into a technology strategy that has resulted in unparalleled management information systems, a consistent customer point of sale experience, and strong financial controls.
6. Senior Management Team: Our core management team has a proven track record of growing and managing a large national business. Their prior experience has come from companies such as USA Waste, Cambridge Technology Partners, AnwerThink Consulting, Ernst & Young, IBM, CISCO, and Boston Market.
7. Retail Management Team: Our store operations are managed by dedicated car care veterans. These individuals were either groomed internally or carefully selected with experience at top performing car care centers. Car Spa believes that top management talent is required to operate a store properly and the Company is committed to recruiting, training, retaining, and properly compensating the finest district managers, store general managers, and store assistant managers in the industry.